Support

Answers to common questions about the app, purchases, and audio

RingBreathe is a breathing and grounding app for iPhone and Apple Watch from Dr. Melissa Jones, a licensed therapist specializing in stress. If your question isn't answered below, email melissa@drjonestherapy.com.

How do I unlock Pro?

Tap Unlock Pro on the home screen, in Settings, or on any locked exercise. You'll go through Apple's standard purchase flow. Pro is a one-time payment — no subscription and no recurring charges.

I already bought Pro but it shows as locked

Open Settings in the app and tap Restore Purchases. Make sure you're signed in to the App Store with the same Apple ID you used to buy Pro. Restoring is free.

Can I use Pro on more than one device?

Yes. Pro is tied to your Apple ID, so you can restore it on any of your iPhones at no extra cost. Your paired Apple Watch unlocks automatically.

How do I get a refund?

Refunds for App Store purchases are handled by Apple, not by us. Go to reportaproblem.apple.com and sign in with the Apple ID used for the purchase.

Which exercises are free?

The Instant Relief (SOS) tool and the first exercise in each section are free. Anything showing a lock icon is part of Pro.

The voice or audio isn't playing

• Check the mute switch on the side of your iPhone and turn the volume up.
• In the player, make sure the Sound control isn't set to Muted.
• If you're using Bluetooth headphones, confirm they're connected.
• Still silent? Close the app fully and reopen it.

What is Instant Relief (SOS)?

A two-part tool for moments of acute stress. It starts with one minute of guided breathing using a double inhale and long exhale, then walks you through the 5-4-3-2-1 grounding technique to bring you back to the present.

Does the app work on Apple Watch?

Yes. Breathing exercises run on your Watch with the same pacer, and sessions sync with your iPhone. Install the Watch app from the Watch app on your iPhone if it didn't appear automatically.

Is my data private?

Completely. There is no account, no analytics, and no server. Everything stays on your device. See the Privacy Policy for details.

Still need help?

Email Dr. Jones directly and she'll get back to you as soon as she can.

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